Warehouse Manager Position at Wasoko – Tanzania

Warehouse Manager Position at Wasoko – Tanzania

Warehouse Manager at Wasoko · Tanzania

Discover an Exciting Opportunity at Wasoko

Wasoko is a game-changer in Africa, revolutionizing access to essential goods and services. Our mission is to bridge the gap in supply chains and empower small shops by bringing them into the digital age. We’re eliminating the need for wholesalers and banks, ensuring retailers have everything they require.

As we rapidly expand across Africa, venturing into new markets, cities, and countries, we’re on the lookout for exceptionally talented and motivated individuals who thrive in a fast-paced startup environment.

Location: Tanzania, Zanzibar

Position: Warehouse Manager

At Wasoko, Fulfillment and Transport are vibrant, agile, and people-centric domains. Our core belief is “We win through our people.”

As a Warehouse Manager, you’ll play a pivotal role in supporting and overseeing the Logistics team within a branch. Your mission is to ensure they have all the resources necessary to consistently deliver exceptional performance while maintaining profitability, adhering to SOP and upholding company policies.

This role is a rewarding challenge that offers career growth within a robust team. If you relish being part of a dedicated group striving to make a meaningful impact on both customers and employees, this opportunity is for you.

Reporting to: Country General Manager, Tanzania

Direct Reports: 3

If this sounds like the kind of team you want to be part of, keep reading.

Expectations:

• Proficient communication at all levels
• Skilled in managing change processes
• Ability to establish and uphold business standards
• Thrive in a challenging environment
• Cultivate a culture of accountability, results, and performance
• Demonstrated expertise in designing and implementing efficient inventory flows, such as optimized picking paths
• Subject matter expert in solving intricate inventory management and transport issues

Duties & Responsibilities:

• As a leader, your primary focus is ensuring that all Logistics employees within the branch consistently perform at their best:
• Identify and provide the necessary tools for their tasks
• Remove any obstacles hindering their progress
• Ensure alignment with compliance, policies, SOPs, and work instructions
• Empower them to make data-driven decisions
• Streamline employee workflows to maximize efficiency and productivity
• Achieve and exceed operational KPIs, with a strong emphasis on Delivery in Full On Time (DIFOT)
• Maintain inventory accuracy and receivables above 99% consistently
• Prioritize world-class customer service, treating the customer as royalty
• Optimize last-mile costs per order, enhance warehouse picker efficiency, and minimize cost per pick
• Develop a robust managerial layer to support ground operations in line with Wasoko network guidelines
• Communicate constraints to key stakeholders to align inventory capabilities, reducing overstock and eliminating out-of-stock situations
• Maintain strong collaboration with 3P vendors, particularly in Transport, to ensure optimal performance and adherence to business metrics and network standards
• Continuously assess the transportation rate card to standardize 3P supplier rates and ensure competitiveness
• Coordinate, align, and support cross-functional stakeholders in executing new business development, projects, and process changes
• Invest in training and mentoring the next generation of talented individuals, maintaining excellence in execution
• Cultivate an environment that fosters integrity, accountability, and a winning attitude, allowing employees to flourish, enjoy their work, and grow

Requirements:

• Leadership, coaching, and employee training skills
• Outstanding organizational and analytical abilities
• Goal-oriented, assertive, and a pragmatic problem solver
• Capability to work independently on multiple projects
• In-depth knowledge of last-mile logistics, including inventory management and ERP processes (prior experience with Manhattan and/or Loginext is highly desirable)
• Extensive experience (at least 5 years) in the transportation and logistics industry, with excellent financial acumen and cost efficiency understanding
• A degree in Transportation and Logistics, Supply Chain Management, Business Operations, Business Administration, or equivalent qualifications
• Alternatively, an advanced degree in the same field coupled with logistics industry experience

Join us on our journey to transform Africa’s commerce landscape. If you’re ready to make a significant impact and embrace a fresh challenge, we’re eager to welcome you to our team.

CLICK HERE TO APPLY